Futa Trip Support

For questions, problems, account or data requests, or to report a photo, email us.

[email protected]

Please tell us your device model and what happened. Reports of objectionable photos are handled within 24 hours.

How do I delete my account and data?

In the app, open Settings and tap Delete account at the bottom. Your photos leave the photo wall right away, and the rest is deleted within 30 days. Data on your device is not affected.

How do I report a photo?

Tap Report on the photo in the app, or email us with the cover number. Reports are handled within 24 hours.

My check-ins don't show up on the website.

Open My Records on the website and sign in with the same Apple or Google account you linked in the app.

A cover's location or details are wrong.

Email us the cover number and what is wrong; a photo helps. Locations come from public information and can change.

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